In this 60+ minute webinar, Michael Wiklund, Andrea Dwyer and Erin Davis, senior members of the UL Human Factors Engineering (HFE) practice described the regulatory and commercial imperative to identify the most likely root causes of medical device use errors. In this recording, they reflect on the harm that arises from use errors involving diverse medical devices, such as infusion pumps, insulin pen-injectors, and dialysis machines. As covered in their book due out early 2016, they outline the steps necessary to progress from the observation of use errors, such as those that might occur during a usability test (i.e., simulated device use) to reasonable hypotheses about the root causes.
Michael Wiklund, MS, P.E., CHFP, General Manager, UL Human Factors Engineering (HFE);
Andrea Dwyer, Managing Human Factors Specialist;
Erin Davis, Managing Human Factors Specialist
Please note this webinar was delivered September 10, 2015